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#1 Aremos

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Posted 19 November 2009 - 03:38 PM

I have a big problem. Iv'e just downloaded and installed the beta, updated and all. When i open the game, the little start box comes. When i press "Play" it starts loading. After a few seconds in closes, and i get the error message.
Computer Build is :
Memory : 4Gb PC26200
CPU : AMD Athlon X2 3GHz dula core
GFX Card : nVida Gefore 9600GTX 1Gb
OS : Windows 7 Ultimate x64
.Net Frameworks 3.5 sp1
DirectX 11
250Gb HDD (153 free)

Why wont it start.
Attached File  Bah.png   51.6KB   8 downloads
After this it stops.

Plz help me

#2 Hakiem

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Posted 19 November 2009 - 05:31 PM

I have a big problem. Iv'e just downloaded and installed the beta, updated and all. When i open the game, the little start box comes. When i press "Play" it starts loading. After a few seconds in closes, and i get the error message.
Computer Build is :
Memory : 4Gb PC26200
CPU : AMD Athlon X2 3GHz dula core
GFX Card : nVida Gefore 9600GTX 1Gb
OS : Windows 7 Ultimate x64
.Net Frameworks 3.5 sp1
DirectX 11
250Gb HDD (153 free)

Why wont it start.

After this it stops.

Plz help me


My guess would be your DirectX 11 ... doesn't support it.

Just My Guess,
Tim
Characters on Servers: Human- Lazarus Cadfael Gandalf & Redcomyn. Kujix - Roland Loki Shadowspawn & Knightlife. Fun is the name of the Game.

#3 Parilis

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Posted 19 November 2009 - 08:07 PM

I have a big problem. Iv'e just downloaded and installed the beta, updated and all. When i open the game, the little start box comes. When i press "Play" it starts loading. After a few seconds in closes, and i get the error message.
Computer Build is :
Memory : 4Gb PC26200
CPU : AMD Athlon X2 3GHz dula core
GFX Card : nVida Gefore 9600GTX 1Gb
OS : Windows 7 Ultimate x64
.Net Frameworks 3.5 sp1
DirectX 11
250Gb HDD (153 free)

Why wont it start.

After this it stops.

Plz help me

Are you still having issues after the new patch tonight?

#4 Aremos

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Posted 20 November 2009 - 05:36 AM

MKore day here :P Living in Denmark.
Ive just started downloading it. I'l inform you when it have been installed

#5 Aremos

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Posted 20 November 2009 - 05:46 AM

No it stops at the exact same place. It's pretty annoying.

#6 Parilis

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Posted 21 November 2009 - 02:03 PM

Have you made sure your drivers are all up to date?

#7 Lewick

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Posted 21 November 2009 - 03:01 PM

My guess would be your DirectX 11 ... doesn't support it.

Just My Guess,
Tim


All versions of DirectX currently distributed also include older versions of the DirectX libraries, all the way back to DirectX 8. If they didn't do that, DirectX 11 would obsolete roughly 99.9% of the DirectX games on the market. In order to run DirectX 11, you need a DirectX 11 driver. The 10 and 9 compatibility libraries in 11 ensure that you can continue playing DirectX 9 games (otherwise Windows 7 would obsolete roughly 99.99% of the DirectX games on the market.)

To the OP, as someone else said, are your drivers are up to date?

#8 Aremos

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Posted 22 November 2009 - 02:33 AM

Yea i checked the DirectX 11, and it does support older DirectX requirements.
I'm going to update all drivers + utiliteis. I'l be back with more information when it is done.

[Edit] : Damn download speed only on 22kb/sec... File size is 208.5Mb... {Yaaawn}

#9 Aremos

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Posted 22 November 2009 - 03:22 AM

All drivers has been updatet, and still got the same problem.


[Edit] : It actually crashes faster now :S

#10 Aremos

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Posted 22 November 2009 - 03:35 AM

Ok took a look on the crash report.
This is what it says in the readable documents :

[11/22 12:19:02.982] [FG] Initializing settings.
[11/22 12:19:03.013] [FG] Initializing graphics engine.
[11/22 12:19:03.294] [FG] Starting base setup.
[11/22 12:19:03.294] [FG] Initializing base data.
[11/22 12:19:10.632] [FG] Loading basic setup data.
[11/22 12:19:17.630] [FG] Initializing shaders.
[11/22 12:19:17.650] [FG] ERROR: Could not setup Post shader.
[11/22 12:19:21.086] [LD] Initializing data.
[11/22 12:19:24.275] [FG] ***Client Crashed

And the other

--- General Information ---
Current Mode = Login
Username:

--- Display Information ---
Display Adapter: NVIDIA GeForce 9600 GT
Display Driver: atklumdisp.dll
Display Resolution: 1142x854 (Win)



If anyone know why shaders wont work plz tell me.

#11 Aremos

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Posted 22 November 2009 - 05:18 AM

Windows 7 in game req.
But it have never worked on my Win7. And with all drivers up to date and all hardware req. ok, than i really dont get it.
Can it even run on a 64bit system.

I have tryed everything now. Ran it as admin, ran it as WinXP, Win Vista, with and without admin, and nothing same old story.

And could you plz do so you could change some GFX, and maybe sound options from the launcher. Maybe it would help if some GFX options was altered.

#12 Aremos

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Posted 24 November 2009 - 02:54 PM

Ok just got evrything up and running after a format C: So lets hope it works.

#13 Aremos

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Posted 24 November 2009 - 03:00 PM

And even that did not work.
I want to know if theres being anything done to this issue.
It is really starting to annoy me, and i dont even know if the game is worth all this trouble.

So plz service staff, help me out here. I have send at least 50 crash reports by now, and there are most likely other out there with the same issue.

#14 Chris

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Posted 24 November 2009 - 11:43 PM

I got the same problem:


**** Last 10k of Alganon Log ****
[11/25 18:17:40.526] [FG] Initializing settings.
[11/25 18:17:40.541] [FG] Initializing graphics engine.
[11/25 18:17:40.994] [FG] Starting base setup.
[11/25 18:17:40.994] [FG] Initializing base data.
[11/25 18:17:45.745] [FG] Loading basic setup data.
[11/25 18:17:49.135] [FG] Initializing shaders.
[11/25 18:17:49.142] [FG] ERROR: Could not setup Post shader.
[11/25 18:17:50.633] [LD] Initializing data.
[11/25 18:17:52.623] [FG] ***Client Crashed
|

Help pleaseee i just downloaded this game lolz

#15 nicholas

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Posted 26 November 2009 - 12:14 AM

Same issue as original poster.

I start up, it loads, the play button becomes selectable, I click it, and it closes like it wants to start up, then I get the crash error.

Windows 7 premium 64 bit. amd x3 720, HD 5750 ati.

where do I find that error log?

-Nick

#16 Aremos

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Posted 26 November 2009 - 06:39 AM

Ok to be honest i am giving up. No replys from the admins for many replys ago so, most likely they dont know what it can be. Even after the latest update it dont work. And from the last two persons that replyes, it starts to look like it can run on Win7 x64.

I want to wish all good luck with it.

Farewell, and God speed.

#17 Galica

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Posted 26 November 2009 - 04:58 PM

Aremos, go to my documents, look for the 'Alganon' folder.
There should be two text documents in there.
those are what you're lookin for
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#18 Aremos

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Posted 27 November 2009 - 05:56 AM

and here it is... Can se anything that i havent found out yet.

#19 allisyia

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Posted 27 November 2009 - 08:04 AM

Sorry to hear neither of you have had a reply from devs yet, but I would urge you to be patient, if you can, because launch is very close (headstart 1st Dec, general launch 3rd Dec) so I imagine they are extremely busy with getting all that sorted.

The dev team have been very supportive throughout beta, however, both in-game and here on the forums, so I imagine you will get a helpful reply as soon as they can do it.

I notice you are both running Win7 64 bit. Perhaps try googling a bit and see if that combination is causing probs with any other games? I had a quick try for a google on Win7 64 bit Alganon but didn't come up with anything helpful.

Good luck and hope you get it sorted.
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#20 Padreic

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Posted 27 November 2009 - 10:50 AM

Yes, we are extremely busy getting everything ready for launch! But the holiday also threw a kink into more expedient replies, so I apologize you didn't a follow up sooner.

We're currently working on this issue, as several people running Windows 7 are getting this. We've got the log files and we will let you know as soon as we can pinpoint this (or find a workaround until it's resolved).

And again, I apologize for the wait in a follow up!
I'm currently drinking a Pepsi. Doesn't matter when you read this, it's most likely true.




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